{"id":25631,"date":"2025-02-17T11:07:59","date_gmt":"2025-02-17T10:07:59","guid":{"rendered":"https:\/\/dl-demo-shop.synapseteam.agency\/refund-and-returns-policy\/"},"modified":"2026-10-14T18:44:29","modified_gmt":"2026-10-14T16:44:29","slug":"retur-och-aterbetalningspolicy","status":"publish","type":"page","link":"https:\/\/dl-demo-shop.synapseteam.agency\/sv\/retur-och-aterbetalningspolicy\/","title":{"rendered":"Retur- och \u00c5terbetalningspolicy"},"content":{"rendered":"\t\t
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\u00c5terbetalnings- och returpolicy<\/h1>\n

Digital License O\u00dc<\/strong> | 14\/10\/2026<\/p>\n

1. 30 dagars pengarna-tillbaka-garanti<\/h2>\n

Du kan beg\u00e4ra \u00e5terbetalning inom 30 dagar f\u00f6r en licens som inte har aktiverats eller anv\u00e4nts, efter rimlig kontroll, eller f\u00f6r en defekt licens som inte fungerar. En uppgift om att nyckeln \u00e4r oanv\u00e4nd r\u00e4cker inte i sig eftersom kunden beh\u00e5ller nyckeln efter leverans.<\/p>\n

2. Defekta produkter och support<\/h2>\n

Kontakta oss om en nyckel inte g\u00e5r att aktivera eller om produkten inte motsvarar beskrivningen. Vi kan beg\u00e4ra rimlig teknisk dokumentation, hj\u00e4lpa till med fels\u00f6kning och erbjuda ers\u00e4ttning eller \u00e5terbetalning n\u00e4r det \u00e4r l\u00e4mpligt. Livsl\u00e5ng aktiveringshj\u00e4lp erbjuds f\u00f6r ber\u00e4ttigade produkter inom licensens gr\u00e4nser.<\/p>\n

3. Begr\u00e4nsningar i den kommersiella garantin<\/h2>\n

Vi kan neka frivillig \u00e5terbetalning f\u00f6r en aktiverad och fungerande nyckel, en beg\u00e4ran efter 30 dagar eller inkompatibilitet med tydligt angivna systemkrav. Detta p\u00e5verkar inte tvingande konsumentr\u00e4ttigheter.<\/p>\n

4. Lagstadgad \u00e5ngerr\u00e4tt<\/h2>\n

Konsumenter har i regel 14 dagar fr\u00e5n avtalets ing\u00e5ende p\u00e5 sig att \u00e5ngra ett distansavtal om digitalt inneh\u00e5ll som inte levereras p\u00e5 ett fysiskt medium, utan att ange sk\u00e4l, om inget lagstadgat undantag g\u00e4ller. Meddela oss tydligt via e-post eller post till adressen nedan f\u00f6re tidsfristens utg\u00e5ng. Formul\u00e4ret nedan \u00e4r frivilligt.<\/p>\n

Digital License O\u00dc<\/strong>
Kotkapoja 2a-10, Kristiine
10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p>

Omedelbar leverans och f\u00f6rlust av \u00e5ngerr\u00e4tten<\/h3>\n

F\u00f6r att leverera digitala produkter omedelbart beh\u00f6ver vi ditt uttryckliga samtycke till att leveransen b\u00f6rjar innan den lagstadgade \u00e5ngerfristen p\u00e5 14 dagar l\u00f6per ut. F\u00f6r digitalt inneh\u00e5ll som omfattas f\u00f6rloras \u00e5ngerr\u00e4tten n\u00e4r leveransen p\u00e5b\u00f6rjas endast om du uttryckligen har samtyckt, bekr\u00e4ftat att \u00e5ngerr\u00e4tten d\u00e4rmed g\u00e5r f\u00f6rlorad och f\u00e5tt den bekr\u00e4ftelse som lagen kr\u00e4ver. Annars kvarst\u00e5r till\u00e4mplig \u00e5ngerr\u00e4tt. V\u00e5r separata 30-dagarsgaranti f\u00f6r ber\u00e4ttigade oanv\u00e4nda eller defekta licenser g\u00e4ller fortsatt.<\/p>\n

F\u00f6ljder av \u00e5nger<\/h3>\n

Om du giltigt \u00e5ngrar avtalet \u00e5terbetalar vi alla betalningar, inklusive till\u00e4mpliga standardleveranskostnader, utan on\u00f6digt dr\u00f6jsm\u00e5l och senast 14 dagar efter att vi f\u00e5tt ditt meddelande. \u00c5terbetalningen sker med samma betalningsmetod om inget annat uttryckligen avtalats, utan avgift. Efter \u00e5nger m\u00e5ste du upph\u00f6ra att anv\u00e4nda eller dela inneh\u00e5llet enligt lag.<\/p>\n

5. Abonnemang och digitala konton<\/h2>\n

Abonnemang och kontobaserade produkter kan omfattas av andra lagregler. Tvingande r\u00e4ttigheter kvarst\u00e5r. Vi unders\u00f6ker \u00e5tkomst som inte fungerar som utlovat.<\/p>\n

6. Handl\u00e4ggning och kontakt<\/h2>\n

Vi str\u00e4var efter att granska \u00e4renden inom 24 timmar. Godk\u00e4nda \u00e5terbetalningar initieras skyndsamt och ers\u00e4ttningsprodukter skickas normalt elektroniskt efter kontroll. Betalningsleverant\u00f6ren avg\u00f6r n\u00e4r pengarna syns. Ange ordernummer, e-postadress vid k\u00f6pet och problembeskrivning. Du beh\u00f6ver inte ange sk\u00e4l eller genomg\u00e5 fels\u00f6kning f\u00f6r att ut\u00f6va en g\u00e4llande lagstadgad \u00e5ngerr\u00e4tt.<\/p>\n

7. \u00c5ngerblankett<\/h2>\n

Jag meddelar h\u00e4rmed att jag fr\u00e5ntr\u00e4der mitt avtal om leverans av f\u00f6ljande digitala inneh\u00e5ll:<\/p>\n

Digital License O\u00dc<\/strong>
Kotkapoja 2a-10, Kristiine
10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p>

Produkt: _____________________
\nOrdernummer: _____________________
\nInk\u00f6psdatum: _____________________
\nKonsumentens namn: _____________________
\nKonsumentens adress: _____________________
\nDatum: _____________________
\nUnderskrift (endast vid pappersform): _____________________<\/p>\n

8. Tvingande konsumentr\u00e4ttigheter<\/h2>\n

Ingenting i denna policy begr\u00e4nsar tvingande konsumentskyddsr\u00e4ttigheter.<\/p>\n

9. Kontakt och f\u00f6retagsuppgifter<\/h2>\n

Digital License O\u00dc<\/strong>
Registry code: 17098998
VAT: EE102801246
Kotkapoja 2a-10, Kristiine, 10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p><\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u00c5terbetalnings- och returpolicy Digital License O\u00dc | 14\/10\/2026 1. 30 dagars pengarna-tillbaka-garanti Du kan beg\u00e4ra \u00e5terbetalning inom 30 dagar f\u00f6r en licens som inte har aktiverats eller anv\u00e4nts, efter rimlig kontroll, eller f\u00f6r en defekt licens som inte fungerar. En uppgift om att nyckeln \u00e4r oanv\u00e4nd r\u00e4cker inte i sig eftersom kunden beh\u00e5ller nyckeln efter […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-25631","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRetur- och \u00c5terbetalningspolicy - Digital License<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retur- och \u00c5terbetalningspolicy\" \/>\n<meta property=\"og:description\" content=\"\u00c5terbetalnings- och returpolicy Digital License O\u00dc | 14\/10\/2026 1. 30 dagars pengarna-tillbaka-garanti Du kan beg\u00e4ra \u00e5terbetalning inom 30 dagar f\u00f6r en licens som inte har aktiverats eller anv\u00e4nts, efter rimlig kontroll, eller f\u00f6r en defekt licens som inte fungerar. 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