{"id":25164,"date":"2024-07-23T06:11:12","date_gmt":"2024-07-23T04:11:12","guid":{"rendered":"https:\/\/dl-demo-shop.synapseteam.agency\/contact-us\/"},"modified":"2026-06-18T13:44:52","modified_gmt":"2026-06-18T11:44:52","slug":"contactanos","status":"publish","type":"page","link":"https:\/\/dl-demo-shop.synapseteam.agency\/es\/contactanos\/","title":{"rendered":"Cont\u00e1ctanos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25164\" class=\"elementor elementor-25164 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8dc9bd e-flex e-con-boxed e-con e-parent\" data-id=\"c8dc9bd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-aa46335 e-con-full e-flex e-con e-child\" data-id=\"aa46335\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-37e7709 e-con-full e-flex e-con e-child\" data-id=\"37e7709\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a89d219 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"a89d219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"17\" height=\"94\" src=\"https:\/\/dl-demo-shop.synapseteam.agency\/wp-content\/uploads\/2024\/07\/shop50-slide-dots-block.png\" class=\"attachment-full size-full wp-image-7364\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55b944a elementor-widget elementor-widget-porto_info_box\" data-id=\"55b944a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-d751713988987e9331980363e24189ce\" style=\"\"><img decoding=\"async\" class=\"img-icon\" alt=\"\" src=\"https:\/\/dl-demo-shop.synapseteam.agency\/wp-content\/uploads\/2024\/07\/shop50-question-icon.png\" width=\"61\" height=\"61\" \/><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">\u00bfNecesitas ayuda?<\/h3><p >Estamos aqu\u00ed para ayudarte con cualquier pregunta.<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebe5d79 elementor-widget elementor-widget-porto_contact_form\" data-id=\"ebe5d79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f26346-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"26346\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/25164#wpcf7-f26346-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"26346\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f26346-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"contact-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tu Nombre *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/p>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"contact-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tu correo electr\u00f3nico *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/p>\n<p style=\"margin-bottom: 21px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"8\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"contact-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tu mensaje *\" name=\"your-message\"><\/textarea><\/span><\/p>\n<p style=\"margin-bottom: 13px;\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Enviar\" \/><\/p>\n<span id=\"wpcf7-6ae2f5e418b2f-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap honeypot-670-wrap\" data-cf7apps-honeypot=\"honeypot-670\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"honeypot-670-random-hash\" value=\"20261029\"><input type=\"hidden\" name=\"honeypot-670-time-token\" value=\"MTc5MzI1ODk4MA==.8871693468a308b120f0100191fd5f306c0a603ce9d16a519c3db90dceb88df4\"><label\n\t\t    for=\"wpcf7-6ae2f5e418b2f-field\"\n\t\t    class=\"hp-message\"\n        >Por favor, deja este campo vac\u00edo.<\/label><input\n\t    id=\"wpcf7-6ae2f5e418b2f-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"ifdthaogp3yl\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"40\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7642331 e-con-full e-flex e-con e-child\" data-id=\"7642331\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-46af399 e-con-full e-flex e-con e-child\" data-id=\"46af399\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-f865bb8 e-con-full e-flex e-con e-child\" data-id=\"f865bb8\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc7006 elementor-widget elementor-widget-heading\" data-id=\"9bc7006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">De lunes a viernes \u2013 de 9:00 a 21:00<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0fcd5a elementor-widget elementor-widget-porto_button\" data-id=\"b0fcd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"btn btn-md btn-primary\" href=\"https:\/\/dl-demo-shop.synapseteam.agency\/es\/faq\/\"><span >Preguntas Frecuentes<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33a9c33 elementor-widget elementor-widget-heading\" data-id=\"33a9c33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Valoramos tus opiniones, preguntas y comentarios aqu\u00ed en Digital License.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ded6a store-location elementor-widget elementor-widget-text-editor\" data-id=\"e8ded6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si necesitas ayuda o tienes alguna consulta, no dudes en ponerte en contacto con nosotros. Nuestro equipo dedicado est\u00e1 listo para ayudarte y brindarte el soporte que necesitas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11fe4aa elementor-widget elementor-widget-heading\" data-id=\"11fe4aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Puedes contactarnos a trav\u00e9s de los siguientes canales:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc3628 elementor-widget elementor-widget-heading\" data-id=\"7cc3628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Email:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c722a9 store-location elementor-widget elementor-widget-text-editor\" data-id=\"0c722a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para consultas generales o soporte al cliente, por favor env\u00edanos un correo electr\u00f3nico a:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5da367 elementor-widget elementor-widget-porto_button\" data-id=\"c5da367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"btn btn-md btn-primary\" href=\"mailto:development+43927@synapseteam.com\"><span >development+43927@synapseteam.com<\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a191b93 store-location elementor-widget elementor-widget-text-editor\" data-id=\"a191b93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos esforzamos por responder a todas las consultas en un plazo de 24 a 48 horas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec7a76 elementor-widget elementor-widget-heading\" data-id=\"6ec7a76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Live Chat:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-033bb9f store-location elementor-widget elementor-widget-text-editor\" data-id=\"033bb9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para asistencia inmediata, puedes usar la funci\u00f3n de chat en vivo en nuestro sitio web. Nuestro equipo est\u00e1 disponible para chatear durante nuestro horario laboral: de lunes a viernes, de 9:00 a 21:00 [CEST].<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c74d60e store-location elementor-widget elementor-widget-text-editor\" data-id=\"c74d60e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Nota: El chat en vivo puede estar muy ocupado de 9:00 a 13:00. Para tiempos de respuesta m\u00e1s r\u00e1pidos, cont\u00e1ctanos de 14:00 a 21:00.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6ef73 store-location elementor-widget elementor-widget-text-editor\" data-id=\"4c6ef73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esperamos saber de ti y ayudarte con cualquier pregunta o inquietud que puedas tener. \u00a1Gracias por elegir Digital License!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"porto_stretch_css stretch_row_css elementor-element elementor-element-8a29a32 e-flex e-con-boxed e-con e-parent\" data-id=\"8a29a32\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-0098dec elementor-widget elementor-widget-heading\" data-id=\"0098dec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas Frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9da1cf5 elementor-widget elementor-widget-n-accordion\" data-id=\"9da1cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1650\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfCu\u00e1nto tiempo tarda en recibir mi clave de licencia? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-ed2846e e-con-full e-flex e-con e-child\" data-id=\"ed2846e\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1650\" class=\"elementor-element elementor-element-61c4324 e-flex e-con-boxed e-con e-child\" data-id=\"61c4324\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c979d69 elementor-widget elementor-widget-text-editor\" data-id=\"c979d69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLos pedidos se entregan por correo electr\u00f3nico <strong>dentro de los 15 minutos<\/strong> posteriores a la compra. \nPor favor, revisa tu <strong>bandeja de entrada<\/strong> y la <strong>carpeta de spam\/correo no deseado<\/strong>. \n(En algunos casos raros, la entrega <strong>puede tardar hasta 24 horas<\/strong>).\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> No recib\u00ed mi clave de licencia. \u00bfQu\u00e9 debo hacer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-1bd3ccd e-con-full e-flex e-con e-child\" data-id=\"1bd3ccd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1651\" class=\"elementor-element elementor-element-146d389 e-flex e-con-boxed e-con e-child\" data-id=\"146d389\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fc358a2 elementor-widget elementor-widget-text-editor\" data-id=\"fc358a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPor favor, verifica tu <strong>direcci\u00f3n de correo electr\u00f3nico<\/strong> y revisa tu <strong>carpeta de spam<\/strong>. \nSi a\u00fan no lo has recibido, cont\u00e1ctanos con tu <strong>n\u00famero de pedido<\/strong>.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> El enlace de descarga o la clave de licencia no funcionan. \u00bfQu\u00e9 debo hacer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-4599295 e-flex e-con-boxed e-con e-child\" data-id=\"4599295\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1652\" class=\"elementor-element elementor-element-db02341 e-con-full e-flex e-con e-child\" data-id=\"db02341\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab60f6 elementor-widget elementor-widget-text-editor\" data-id=\"7ab60f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n  Por favor, sigue la gu\u00eda paso a paso que recibiste por correo electr\u00f3nico. \n  Explica c\u00f3mo <strong>descargar, instalar y activar<\/strong> el producto correctamente.\n<\/p>\n\n<p>\n  Si todav\u00eda tienes problemas despu\u00e9s de seguir la gu\u00eda, no dudes en contactarnos con tu \n  <strong>n\u00famero de pedido<\/strong> y una <strong>descripci\u00f3n del problema<\/strong>.\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfPuedo obtener un reembolso? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-eb5eba3 e-con-full e-flex e-con e-child\" data-id=\"eb5eba3\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1653\" class=\"elementor-element elementor-element-f684dfb e-flex e-con-boxed e-con e-child\" data-id=\"f684dfb\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-4770e8f elementor-widget elementor-widget-text-editor\" data-id=\"4770e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPor favor, consulta nuestra <a class=\"cursor-pointer\" href=\"https:\/\/dl-demo-shop.synapseteam.agency\/es\/politica-de-reembolsos-y-devoluciones\/\" target=\"_new\" rel=\"noopener\"><b>Pol\u00edtica de Reembolso<\/b><\/a> para obtener detalles completos.\nDado que los <strong>productos digitales no son retornables<\/strong>, los reembolsos solo se conceden bajo\n<strong>condiciones espec\u00edficas<\/strong> descritas en la pol\u00edtica.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 informaci\u00f3n debo incluir al contactar con el soporte? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-60876ae e-con-full e-flex e-con e-child\" data-id=\"60876ae\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1654\" class=\"elementor-element elementor-element-3c54cc9 e-flex e-con-boxed e-con e-child\" data-id=\"3c54cc9\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1fabf5c elementor-widget elementor-widget-text-editor\" data-id=\"1fabf5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSiempre incluye tu <strong>n\u00famero de pedido #XXXXXX<\/strong>, la \n<strong>direcci\u00f3n de correo electr\u00f3nico utilizada para la compra<\/strong> y una \n<strong>descripci\u00f3n clara del problema<\/strong>, as\u00ed como fotos del mismo <strong>(cuando sea posible)<\/strong>. \nEsto nos ayuda a resolver tu consulta m\u00e1s r\u00e1pido.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1655\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1655\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfD\u00f3nde puedo encontrar mi n\u00famero de pedido? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1655\" class=\"elementor-element elementor-element-2052e24 e-flex e-con-boxed e-con e-child\" data-id=\"2052e24\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1655\" class=\"elementor-element elementor-element-c8fe53b e-con-full e-flex e-con e-child\" data-id=\"c8fe53b\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b2fc03b elementor-widget elementor-widget-text-editor\" data-id=\"b2fc03b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n  Tu n\u00famero de pedido est\u00e1 incluido en el \n  <strong><span style=\"color: #00b67a;\">correo de confirmaci\u00f3n<\/span><\/strong> que recibiste justo despu\u00e9s de la compra. \n  Tiene un <strong><span style=\"color: #00b67a;\">formato de 6 d\u00edgitos<\/span><\/strong> (por ejemplo, #123456).\n<\/p>\n\n<p>\n  Si tu n\u00famero de pedido es <strong><span style=\"color: #00b67a;\">m\u00e1s largo que 6 d\u00edgitos<\/span><\/strong>, probablemente realizaste tu pedido en otro sitio web. \n  Aseg\u00farate de que el correo de confirmaci\u00f3n provenga de \n  <strong><span style=\"color: #00b67a;\">dl-demo-shop.synapseteam.agency<\/span><\/strong>.\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\\u00bfCu\\u00e1nto tiempo tarda en recibir mi clave de licencia?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Los pedidos se entregan por correo electr\\u00f3nico dentro de los 15 minutos posteriores a la compra. \\nPor favor, revisa tu bandeja de entrada y la carpeta de spam\\\/correo no deseado. \\n(En algunos casos raros, la entrega puede tardar hasta 24 horas).\"}},{\"@type\":\"Question\",\"name\":\"No recib\\u00ed mi clave de licencia. \\u00bfQu\\u00e9 debo hacer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Por favor, verifica tu direcci\\u00f3n de correo electr\\u00f3nico y revisa tu carpeta de spam. \\nSi a\\u00fan no lo has recibido, cont\\u00e1ctanos con tu n\\u00famero de pedido.\"}},{\"@type\":\"Question\",\"name\":\"El enlace de descarga o la clave de licencia no funcionan. \\u00bfQu\\u00e9 debo hacer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Por favor, sigue la gu\\u00eda paso a paso que recibiste por correo electr\\u00f3nico. \\n  Explica c\\u00f3mo descargar, instalar y activar el producto correctamente.\\n\\n\\n\\n  Si todav\\u00eda tienes problemas despu\\u00e9s de seguir la gu\\u00eda, no dudes en contactarnos con tu \\n  n\\u00famero de pedido y una descripci\\u00f3n del problema.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfPuedo obtener un reembolso?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Por favor, consulta nuestra Pol\\u00edtica de Reembolso para obtener detalles completos.\\nDado que los productos digitales no son retornables, los reembolsos solo se conceden bajo\\ncondiciones espec\\u00edficas descritas en la pol\\u00edtica.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfQu\\u00e9 informaci\\u00f3n debo incluir al contactar con el soporte?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Siempre incluye tu n\\u00famero de pedido #XXXXXX, la \\ndirecci\\u00f3n de correo electr\\u00f3nico utilizada para la compra y una \\ndescripci\\u00f3n clara del problema, as\\u00ed como fotos del mismo (cuando sea posible). \\nEsto nos ayuda a resolver tu consulta m\\u00e1s r\\u00e1pido.\"}},{\"@type\":\"Question\",\"name\":\"\\u00bfD\\u00f3nde puedo encontrar mi n\\u00famero de pedido?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Tu n\\u00famero de pedido est\\u00e1 incluido en el \\n  correo de confirmaci\\u00f3n que recibiste justo despu\\u00e9s de la compra. \\n  Tiene un formato de 6 d\\u00edgitos (por ejemplo, #123456).\\n\\n\\n\\n  Si tu n\\u00famero de pedido es m\\u00e1s largo que 6 d\\u00edgitos, probablemente realizaste tu pedido en otro sitio web. \\n  Aseg\\u00farate de que el correo de confirmaci\\u00f3n provenga de \\n  dl-demo-shop.synapseteam.agency.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfNecesitas ayuda? Estamos aqu\u00ed para ayudarte con cualquier pregunta. &#916; De lunes a viernes \u2013 de 9:00 a 21:00 Preguntas Frecuentes Valoramos tus opiniones, preguntas y comentarios aqu\u00ed en Digital License. Si necesitas ayuda o tienes alguna consulta, no dudes en ponerte en contacto con nosotros. Nuestro equipo dedicado est\u00e1 listo para ayudarte y brindarte [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-25164","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cont\u00e1ctanos - Digital License<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cont\u00e1ctanos\" \/>\n<meta property=\"og:description\" content=\"\u00bfNecesitas ayuda? 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