{"id":25615,"date":"2025-02-17T11:07:59","date_gmt":"2025-02-17T10:07:59","guid":{"rendered":"https:\/\/dl-demo-shop.synapseteam.agency\/refund-and-returns-policy\/"},"modified":"2026-10-14T18:40:58","modified_gmt":"2026-10-14T16:40:58","slug":"refusions-og-returpolitik","status":"publish","type":"page","link":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/","title":{"rendered":"Refusions- og returpolitik"},"content":{"rendered":"\t\t
\n\t\t\t\t
\r\n\t\t\t\t\t
\r\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n
\n

Refusions- og returpolitik<\/h1>\n

Digital License O\u00dc<\/strong> | 14\/10\/2026<\/p>\n

1. 30 dages pengene-tilbage-garanti<\/h2>\n

Du kan anmode om refusion inden for 30 dage for en licens, der ikke er aktiveret eller brugt, med forbehold for rimelig kontrol, eller for en defekt eller ikke-fungerende licens. En erkl\u00e6ring om, at en n\u00f8gle er ubrugt, er ikke i sig selv tilstr\u00e6kkelig, da kunden beholder n\u00f8glen efter levering.<\/p>\n

2. Defekte produkter og support<\/h2>\n

Kontakt os, hvis en n\u00f8gle ikke kan aktiveres, eller produktet ikke svarer til beskrivelsen. Vi kan bede om rimelig teknisk dokumentation og tilbyde fejlfinding, erstatning eller refusion efter omst\u00e6ndighederne. Livslang aktiveringshj\u00e6lp tilbydes til berettigede produkter inden for licensens begr\u00e6nsninger.<\/p>\n

3. Begr\u00e6nsninger i den kommercielle garanti<\/h2>\n

Vi kan afvise frivillig refusion for en aktiveret, fungerende n\u00f8gle, en anmodning efter 30 dage eller inkompatibilitet med tydeligt oplyste krav. Lovbestemte forbrugerrettigheder ber\u00f8res ikke.<\/p>\n

4. Lovbestemt fortrydelsesret<\/h2>\n

Forbrugere har normalt 14 dage fra indg\u00e5elsen af en fjernsalgsaftale om digitalt indhold, der ikke leveres p\u00e5 et fysisk medium, til at fortryde uden begrundelse, medmindre en lovbestemt undtagelse g\u00e6lder. Send en tydelig meddelelse pr. e-mail eller post til adressen nedenfor inden fristen. Standardformularen er valgfri.<\/p>\n

Digital License O\u00dc<\/strong>
Kotkapoja 2a-10, Kristiine
10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p>

\u00d8jeblikkelig levering og bortfald af fortrydelsesret<\/h3>\n

For at levere digitale produkter med det samme kr\u00e6ver vi dit udtrykkelige samtykke til at begynde leveringen inden udl\u00f8bet af den lovbestemte fortrydelsesfrist p\u00e5 14 dage. For relevant digitalt indhold bortfalder fortrydelsesretten, n\u00e5r leveringen begynder, kun hvis du udtrykkeligt har samtykket, anerkendt tabet af retten og modtaget den lovpligtige bekr\u00e6ftelse. Ellers best\u00e5r g\u00e6ldende fortrydelsesrettigheder. Vores s\u00e6rskilte 30-dages garanti for berettigede ubrugte eller defekte licenser g\u00e6lder fortsat.<\/p>\n

Virkninger af fortrydelse<\/h3>\n

Ved gyldig fortrydelse tilbagebetaler vi alle betalinger, inklusive eventuelle standardleveringsomkostninger, uden un\u00f8dig forsinkelse og senest 14 dage efter modtagelsen af din meddelelse. Vi anvender samme betalingsmiddel, medmindre andet udtrykkeligt er aftalt, uden gebyrer. Efter fortrydelse skal du oph\u00f8re med at bruge eller dele indholdet som kr\u00e6vet ved lov.<\/p>\n

5. Abonnementer og digitale konti<\/h2>\n

Abonnementer og konti kan v\u00e6re omfattet af andre lovregler. Ufravigelige rettigheder bevares. Vi unders\u00f8ger adgang, der ikke virker som annonceret.<\/p>\n

6. Behandling og kontakt<\/h2>\n

Vi tilstr\u00e6ber at behandle henvendelser inden for 24 timer. Godkendte refusioner igangs\u00e6ttes hurtigt, og erstatninger sendes normalt elektronisk efter kontrol. Betalingsudbyderen afg\u00f8r, hvorn\u00e5r bel\u00f8bet vises. Oplys ordrenummer, bestillingsmail og problembeskrivelse. Ingen begrundelse eller fejlfinding kr\u00e6ves for at bruge en g\u00e6ldende lovbestemt fortrydelsesret.<\/p>\n

7. Standardfortrydelsesformular<\/h2>\n

Jeg meddeler hermed, at jeg fortryder min aftale om levering af f\u00f8lgende digitale indhold:<\/p>\n

Digital License O\u00dc<\/strong>
Kotkapoja 2a-10, Kristiine
10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p>

Produkt: _____________________
\nOrdrenummer: _____________________
\nK\u00f8bsdato: _____________________
\nForbrugerens navn: _____________________
\nForbrugerens adresse: _____________________
\nDato: _____________________
\nUnderskrift (kun p\u00e5 papir): _____________________<\/p>\n

8. Ufravigelige forbrugerrettigheder<\/h2>\n

Denne politik begr\u00e6nser ikke ufravigelige forbrugerrettigheder.<\/p>\n

9. Kontakt og virksomhedsoplysninger<\/h2>\n

Digital License O\u00dc<\/strong>
Registry code: 17098998
VAT: EE102801246
Kotkapoja 2a-10, Kristiine, 10615 Tallinn, Estonia
development+43927@synapseteam.com<\/a><\/p><\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Refusions- og returpolitik Digital License O\u00dc | 14\/10\/2026 1. 30 dages pengene-tilbage-garanti Du kan anmode om refusion inden for 30 dage for en licens, der ikke er aktiveret eller brugt, med forbehold for rimelig kontrol, eller for en defekt eller ikke-fungerende licens. En erkl\u00e6ring om, at en n\u00f8gle er ubrugt, er ikke i sig selv […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-25615","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefusions- og returpolitik - Digital License<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refusions- og returpolitik\" \/>\n<meta property=\"og:description\" content=\"Refusions- og returpolitik Digital License O\u00dc | 14\/10\/2026 1. 30 dages pengene-tilbage-garanti Du kan anmode om refusion inden for 30 dage for en licens, der ikke er aktiveret eller brugt, med forbehold for rimelig kontrol, eller for en defekt eller ikke-fungerende licens. En erkl\u00e6ring om, at en n\u00f8gle er ubrugt, er ikke i sig selv […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital License\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DigitalLicenseGlobal\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-14T16:40:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/refusions-og-returpolitik\\\/\",\"url\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/refusions-og-returpolitik\\\/\",\"name\":\"Refusions- og returpolitik - Digital License\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#website\"},\"datePublished\":\"2025-02-17T10:07:59+00:00\",\"dateModified\":\"2026-10-14T16:40:58+00:00\",\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/refusions-og-returpolitik\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#website\",\"url\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/\",\"name\":\"Digital License\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#organization\"},\"alternateName\":\"Digitallicense\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#organization\",\"name\":\"Digital License\",\"alternateName\":\"Digital License O\u00dc\",\"url\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Digital-License-favicon.svg\",\"contentUrl\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Digital-License-favicon.svg\",\"width\":512,\"height\":512,\"caption\":\"Digital License\"},\"image\":{\"@id\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/DigitalLicenseGlobal\\\/\",\"https:\\\/\\\/www.instagram.com\\\/dl-demo-shop.synapseteam.agency\",\"https:\\\/\\\/www.reddit.com\\\/r\\\/Digitallicense\\\/\"],\"description\":\"Digital License provides genuine software licenses with instant delivery, official activation, and multilingual global support.\",\"email\":\"development+43930@synapseteam.com\",\"telephone\":\"+37255511792\",\"legalName\":\"Digital License O\u00dc\",\"foundingDate\":\"2024-10-24\",\"vatID\":\"EE102801246\",\"taxID\":\"17098998\",\"naics\":\"423430\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1\",\"maxValue\":\"10\"},\"hasMerchantReturnPolicy\":{\"@type\":\"MerchantReturnPolicy\",\"merchantReturnLink\":\"https:\\\/\\\/dl-demo-shop.synapseteam.agency\\\/refund-and-returns-policy\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Refusions- og returpolitik - Digital License","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"da_DK","og_type":"article","og_title":"Refusions- og returpolitik","og_description":"Refusions- og returpolitik Digital License O\u00dc | 14\/10\/2026 1. 30 dages pengene-tilbage-garanti Du kan anmode om refusion inden for 30 dage for en licens, der ikke er aktiveret eller brugt, med forbehold for rimelig kontrol, eller for en defekt eller ikke-fungerende licens. En erkl\u00e6ring om, at en n\u00f8gle er ubrugt, er ikke i sig selv […]","og_url":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/","og_site_name":"Digital License","article_publisher":"https:\/\/www.facebook.com\/DigitalLicenseGlobal\/","article_modified_time":"2026-10-14T16:40:58+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimeret l\u00e6setid":"3 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/","url":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/","name":"Refusions- og returpolitik - Digital License","isPartOf":{"@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#website"},"datePublished":"2025-02-17T10:07:59+00:00","dateModified":"2026-10-14T16:40:58+00:00","inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dl-demo-shop.synapseteam.agency\/da\/refusions-og-returpolitik\/"]}]},{"@type":"WebSite","@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#website","url":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/","name":"Digital License","description":"","publisher":{"@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#organization"},"alternateName":"Digitallicense","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#organization","name":"Digital License","alternateName":"Digital License O\u00dc","url":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#\/schema\/logo\/image\/","url":"https:\/\/dl-demo-shop.synapseteam.agency\/wp-content\/uploads\/2026\/04\/Digital-License-favicon.svg","contentUrl":"https:\/\/dl-demo-shop.synapseteam.agency\/wp-content\/uploads\/2026\/04\/Digital-License-favicon.svg","width":512,"height":512,"caption":"Digital License"},"image":{"@id":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DigitalLicenseGlobal\/","https:\/\/www.instagram.com\/dl-demo-shop.synapseteam.agency","https:\/\/www.reddit.com\/r\/Digitallicense\/"],"description":"Digital License provides genuine software licenses with instant delivery, official activation, and multilingual global support.","email":"development+43930@synapseteam.com","telephone":"+37255511792","legalName":"Digital License O\u00dc","foundingDate":"2024-10-24","vatID":"EE102801246","taxID":"17098998","naics":"423430","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"1","maxValue":"10"},"hasMerchantReturnPolicy":{"@type":"MerchantReturnPolicy","merchantReturnLink":"https:\/\/dl-demo-shop.synapseteam.agency\/refund-and-returns-policy\/"}}]}},"_links":{"self":[{"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/pages\/25615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/comments?post=25615"}],"version-history":[{"count":0,"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/pages\/25615\/revisions"}],"wp:attachment":[{"href":"https:\/\/dl-demo-shop.synapseteam.agency\/da\/wp-json\/wp\/v2\/media?parent=25615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}